Shipping & Policies

Ivy Flats are processed and ready to ship within 1-2 business days, except for our Ivy Flats in Color (Special Edition). Ivy Flats in color are being pre-sold and will ship out the week of March 30, 2020. This does not include the shipping time. Shipping times vary and depend on the City and State you live in. Shipping time could be between 3-7 business days. If an item is on backorder, the processing and shipping times will change. At the time of order, you will be made aware if the particular item you have selected is not available. All shipping times are quoted after the order is processed.

 We will gladly accept returns and exchanges on Ivy Flats. Please contact Ivy Soles within 7 days of delivery and ship the items back to us within 14 days of delivery. The item(s) must be in its original condition and the purchaser is responsible for all shipping fees.

If your items were damaged during shipping a full refund will be given or the product will be replaced. Please contact us immediately.

All items are shipped thru USPS.